Delivery InformationOrders made before 3pm will usually be dispatched on the same day. Orders made on Saturday or Sunday will dispatched on the next working day.
Royal Mail 1st class- £4.00 Royal Mail 2nd class-£3.30 Next day delivery-£5.00 Free p&p on orders over £30 Orders can be collected from the shop for free during opening hours. The order will be marked as dispatched when it is ready to collect. Returns Policy
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Terms and ConditionsWe do not disclose buyer's information to third parties. Your information will only be used in accordance to the Data Protection Act 1998. Data collected by this site will only used to fulfill customer orders.
All credit/debit card payments from our website are made through Stripe and Paypal and so we do not handle or store details. We may collect the following information for internal use and administrative purposes:
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Our returns policy will be changing from 1 January 2020.
We will no longer be able to take returns or exchanges on goods bought in store unless faulty but will still operate our set aside service.
Under Consumer Contracts Regulations, when buying online, customers have the right to see a product in its actual form before making their final decision therefore there is a 14 days period from receipt when goods can be returned.
Yarn Set Aside
You buy some of the yarn for your project and leave the rest with us until you need it. If the yarn has not been collected after two months we will contact you to see if it is still required. We can then set it aside for a further one month after which it will be put back into stock.
We will no longer be able to take returns or exchanges on goods bought in store unless faulty but will still operate our set aside service.
Under Consumer Contracts Regulations, when buying online, customers have the right to see a product in its actual form before making their final decision therefore there is a 14 days period from receipt when goods can be returned.
Yarn Set Aside
You buy some of the yarn for your project and leave the rest with us until you need it. If the yarn has not been collected after two months we will contact you to see if it is still required. We can then set it aside for a further one month after which it will be put back into stock.